Office 365

Hello Jeffrey,

You might want to go to Control Panel > Programs > Programs and Features and find Microsoft Office 2019. If you find both Microsoft 365 Apps & Microsoft Office 2019, I recommend uninstalling Microsoft Office 2019 and then reinstalling or repairing Microsoft 365 Apps.

Hi Jeffrey Collins

Thank you for posting your question in the Microsoft Q&A forum.   

Based on the information you've provided, here are a few suggestions that may help your files open with Microsoft 365 by default: 

1. Use “Open with” to set the default app: 

• Right-click on a Word or PowerPoint file. 
• Select Open with > Choose another app. 
• Choose Word (Microsoft 365) or PowerPoint (Microsoft 365). 
• Check the box that says “Always use this app to open this file type”. 
• Click OK. 

1. Alternatively, set default apps via Windows Settings: 

• Go to Settings > Apps > Default apps. 
• Scroll down and choose Set defaults by file type. 
• For .docx, .pptx, etc., select the Microsoft 365 version of the app. 

1. (Optional) If you no longer need Office 2019, you can uninstall it to avoid any conflicts: 

• Go to Control Panel > Programs > Programs and Features. 
• Find Office 2019, right-click, and select Uninstall. 

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